ZUS raises mZUS minimum to Android 11

6 September 2026 Poland Radar 0 Comments

ZUS enforces the mZUS Android 11 requirement from 4 Sept 2026, affecting older phones and PIN rules for app access.

Poland’s Social Insurance Institution (ZUS) raised the minimum Android version for its mZUS app. The new mZUS Android 11 requirement takes effect on 4 September 2026.

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What changed and who is affected

ZUS announced stronger security rules on 31 August. Consequently, the institution requires Android 11 or newer to run mZUS. Moreover, the app now asks users to set a longer PIN to unlock it. In addition, ZUS described these steps as measures to protect personal data. However, iPhone users face no immediate change. The update impacts only Android devices that support the app. ZUS (Zakład Ubezpieczeń Społecznych) manages pensions, benefits and social insurance contributions in Poland.

mZUS Android 11 requirement

The app will refuse to run on Android versions below 11. Therefore older phones that lack updates may stop working with mZUS. Consequently, people who keep legacy devices can lose app access. In addition, ZUS posted the note among its technical announcements. Users received only a few days’ notice before the change. Moreover, ZUS starts paying the Dobry Start child benefit at the start of September. Therefore parents who use mZUS should check their phones now.

Why this matters to expats in Poland

Expats often use mZUS to check benefit payments and insurance records. In addition, the app holds sensitive data that links to a PESEL number (Polish national ID number). Consequently, losing app access can delay benefit claims or confirmations. Moreover, many foreigners prefer digital services to avoid language challenges. Therefore keeping your digital access helps you meet deadlines and stay compliant. ZUS controls records that affect residency, tax and pension entitlements for residents.

Practical steps if your phone is too old

First, open Settings and check your Android version. In addition, look for system updates from your phone maker. If no update exists, consider borrowing a newer device. Moreover, you can access ZUS services via a web portal on a PC. However, some secure actions require the app for authentication. Therefore register a replacement device before you need urgent access. Also update your app and set the new, longer PIN as instructed.

💡 GOOD TO KNOW: Check your phone before you need mZUS. ZUS (Zakład Ubezpieczeń Społecznych) runs Poland’s social insurance system. The app links to your PESEL number (national ID), so losing access can block benefit checks and applications like Dobry Start (a child benefit). If you lack a compatible phone, use a PC or borrow a newer device. Also note NFZ (public health insurer) operates separately, so you must keep both health and social documents current. Finally, keep your PIN and contact details up to date with ZUS to avoid account lockouts.

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