Package Scam Returns: Beware Fake SMS in Poland

5 September 2026 Poland Radar 0 Comments

CERT Polska warns about a renewed package scam via fake SMS asking for delivery details. Verify tracking only on official carrier sites.

Package scam messages have resurfaced in Poland, CERT Polska warns. Criminals send fake SMS texts claiming delivery problems and urge recipients to fill in a form via a link.

The scheme exploits online shopping habits and impatience. Consequently, people who expect parcels may click without checking details. However, the linked page only steals the data victims enter.

Table of Contents

How the scam works

Attackers spoof courier companies and craft convincing SMS messages. They include a tracking link that leads to a phishing page. Moreover, the page often looks like a real carrier site. Therefore, victims trust it and enter personal details. The fraudsters then use those details to steal money or commit identity theft.

Why this package scam works

Scammers rely on speed and stress. If you expect a parcel, you may act quickly. In addition, a message that matches your recent order seems authentic. Consequently, you may not notice subtle differences in sender numbers or web addresses. However, a convincing design does not prove authenticity.

What you should do right now

Do not click unknown links. Instead, open the official carrier app or website yourself. Then, check your tracking number against the seller’s confirmation. If the SMS looks suspicious, compare the URL and sender number carefully. Moreover, warn family and friends who may fall for the trick. Finally, forward the suspicious SMS to CERT Polska at the free number 8080.

💡 GOOD TO KNOW: As an expat, remember that Polish services use specific IDs like PESEL (national ID number). Also, social systems use abbreviations such as ZUS (social insurance) and NFZ (national health fund). Therefore, never share such identifiers or bank details after clicking a link. Instead, verify delivery details on the official courier site or app. In addition, keep a copy of your seller’s order confirmation for comparison.

CERT Polska monitors these campaigns and urges caution. They recommend checking parcel status only via official channels. Moreover, they advise not to enter personal data into forms reached from random SMS links. If someone already entered data, contact your bank and change passwords immediately. In addition, report identity theft to local police and CERT Polska.

These scams target people across Poland, including major cities and regions. Consequently, anyone using online shopping faces risk, whether in Warsaw, Kraków, Wrocław, or regional towns. However, the response stays the same: stop, verify, and report.

For foreigners, keep emergency contacts and bank details separate from the information you share with couriers. Moreover, set up two-factor authentication on accounts. Therefore, you reduce the damage if attackers obtain login data.

Stay alert and treat unexpected delivery alerts as potential scams. If in doubt, contact the courier via its published phone number or official app. Finally, spread the warning to friends and community groups.

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