Power outages in Warsaw: up to 10 hours planned

22 April 2026 Poland Radar 0 Comments

Stoen Operator schedules planned power outages in Warsaw this week. Check if your address is affected and prepare for up to 10 hours without power. power outages in Warsaw

Stoen Operator announced planned power outages in Warsaw affecting dozens of streets from April 22 to April 28. Consequently, some residents face up to ten hours without electricity.

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When and where: power outages in Warsaw

The schedule runs from Wednesday April 22 through Tuesday April 28. Moreover, the company lists affected streets across many districts. Rembertów, Ursynów, Ursus, Białołęka and Wola appear on the list. However, Stoen warns the timetable can change without notice. Therefore, check awaria.stoen.pl for your specific address.

The longest single outage lasts ten hours. In addition, Stoen plans several interruptions of six to eight hours. Consequently, these are not emergency faults. The company performs planned low-voltage network upgrades and maintenance.

Why the work is legal and what rights you have

Poland requires network operators to run regular maintenance. The legal basis comes from the Energy Law of April 10, 1997. Moreover, a 2023 ministerial regulation limits outage duration. For low-voltage household customers the rule caps a single planned break at 16 hours. Therefore the scheduled ten-hour outages sit inside the legal limit. However, they approach the upper bound.

If the operator fails to restore power on time, you can claim a discount. Consequently, keep evidence. Take photos of your meter with timestamps. In addition, send a written claim to Stoen Operator. You can mail it to ul. Nieświeska 52 in Warsaw. Alternatively, deliver it in person at BOK ul. Rudzkiej 18. Finally, email operator@stoen.pl. The operator applies bonifikata on the next distribution bill.

Practical steps for residents and businesses

First, enter your address at awaria.stoen.pl. The portal shows updates and precise times. Second, charge phones, laptops and powerbanks before the outage. Moreover, enable a mobile hotspot to replace your router. Third, avoid opening the fridge for breaks longer than four hours. The fridge keeps safe temperatures for about four hours when closed. In addition, a freezer can hold cold for eight to twelve hours.

Unplug delicate electronics before you leave home. Consequently, you reduce risk from voltage spikes when power returns. Use a surge-protected strip if you have one. Moreover, check heating systems. Many electric heaters and heat-pump setups stop without power. Gas boilers often need electricity for pumps and controls.

💡 GOOD TO KNOW: Expats should note public services often rely on electricity. For example, ZUS handles pensions (ZUS = social security), NFZ runs public health insurance (NFZ = National Health Fund) and PESEL is your national ID number (PESEL = population registration number). Consequently, plan around any paperwork that needs office visits. Moreover, keep digital copies of important documents and charge devices. If you run a business, inform clients early. In addition, consider a generator for critical operations.

For unexpected outages outside the published schedule call Stoen emergency. The number is 22 821 31 31 and it operates 24/7. If power does not return within the announced window, document the time. Then submit your claim using the contact details above.

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